The fine print, in plain English
Refunds: 14 days, no questions.
Every guide we sell carries a 14-day money-back guarantee. If a book didn't help you, we don't want to keep your money.
How to get a refund
Email hello@pillarandpage.com within 14 days of your purchase and say "refund please." Include the email address you bought with, so we can find your order.
That's the entire process. No forms, no explanations required, no "exit interviews." If you'd like to tell us what didn't work, we'd genuinely love to know — but it's optional and never a condition.
What happens next
We refund the full price to your original payment method, usually within 5–10 business days depending on your bank. You don't need to delete anything or prove anything.
The boundaries
- The window is 14 days from the purchase date shown on your receipt.
- Refunds go to the original payment method only.
- One refund per purchase — and if a refunded title isn't for you, we'd rather you not buy it twice.
Effective 2026-06-11 · Questions: hello@pillarandpage.com